free delivery on orders over 50 $ and free returns (with some exceptions)

Introduction

Our aim is to keep this Accord as readable as possible, but in some cases, for legal reasons, some of the terminology is necessarily technical.

Your acceptance of this agreement

These Terms and Conditions are entered into by and between you and DecoBox, ("Company", "we", "us" or "our"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, the "Terms and Conditions"), govern your access to and use of www.decobox.ca, including all content, functionality and services offered on or through www.linenchest.com (the "Website").

Please read these terms and conditions carefully before using the website.

By using the website [or by clicking to accept or agree to the terms of use when this option is made available to you], you accept and agree to be bound by and comply with these terms of use and our Privacy Policy. Privacy policy , incorporated herein by reference. If you do not wish to accept these terms of use, you must not access or use the website.

BY ACCESSING AND USING THIS WEBSITE, YOU :

AGREE TO BE BOUND BY AND COMPLY WITH THESE TERMS AND CONDITIONS;
YOU REPRESENT AND WARRANT THAT YOU ARE OF THE LEGAL AGE OF MAJORITY UNDER APPLICABLE LAW TO FORM A BINDING CONTRACT WITH US; AND,
YOU AGREE THAT IF YOU ACCESS THE WEBSITE FROM A JURISDICTION WHERE IT IS NOT AUTHORIZED, YOU DO SO AT YOUR OWN RISK.

Updates to general terms and conditions

We may revise and update these Terms and Conditions from time to time at our sole discretion. All changes will be effective immediately upon posting and will apply to all access and use of the website thereafter.

Your continued use of the website or subsequent purchases after the posting of the revised terms and conditions will mean that you accept and agree to the changes. You are expected to check this page each time you access this website to ensure that you are aware of any changes, as it is binding on you.

Your responsibilities

You are responsible for ensuring that all persons accessing the Website are aware of and comply with this Agreement. The Website, including the content or areas of the Website, may require user registration. It is a condition of your use of the website that all information you provide on the website is correct, current and complete.

YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE WEBSITE AND FOR THE SECURITY OF YOUR COMPUTER, THE INTERNET AND YOUR DATA.

 

Online ordering

All orders, purchases or transactions for the sale of goods, digital products or information made through this website are subject to the following additional terms and conditions of sale:

  • You may not order or obtain goods, digital products or information from this website if: (i) applicable law prohibits you from accessing or using this website or any of its content, goods, digital products or information or (ii) you are located outside the geographic region where the goods, digital products or information are available for purchase;
 
  • You agree that your order constitutes an offer to purchase, under these terms and conditions, all goods, digital products or information listed in your order. All orders must be accepted by us or we will be under no obligation to sell you such goods, digital products or information. We may choose not to accept orders at our sole discretion, even after we have sent you a confirmation e-mail with your order number and details of the items you have ordered;
 
  • All prices, discounts and promotions displayed on this website are subject to change without notice. The price and currency charged for any merchandise, digital products or information will be the price and currency advertised on this website at the time the order is placed, subject to the terms of any promotions or discounts that may apply. The price and currency charged will be clearly indicated in the shopping cart before you confirm your purchase. Price increases will only apply to orders placed after the time of the increase. Prices shown do not include taxes or shipping and handling charges. These taxes and charges will be added to your total price and will be detailed in your shopping cart and in your order confirmation e-mail. We strive to display accurate pricing information; however, we may occasionally make inadvertent typographical errors, inaccuracies or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions at any time and to cancel any orders resulting from such occurrences.

Payment and fees

You may be required to purchase or pay a fee to access our services. We accept Visa, Mastercard, PayPal for all purchases. However, the Company does not guarantee the availability of any payment method at any time and the Company may add, remove or suspend any payment method temporarily or permanently at the Company's sole discretion. You agree to provide current, complete and accurate purchase and account information for all purchases made through the Website and to promptly update account and payment information, including e-mail address, payment method and payment card expiration date, in order to complete your purchases and to contact you if necessary. Sales tax will be added to the price of purchases if we deem it necessary. Prices are subject to change at any time. All payments must be made in CAD.

We reserve the right to correct any pricing errors or mistakes, even if we have already requested or received payment. We also reserve the right to refuse any order placed through the website.

Returns and refunds

If you are not completely satisfied with your purchase, you may return it to us for an exchange, full refund or gift card. All returned items must be in new, unused condition, with all original tags attached. You will have thirty (30) days from the date of delivery to return your item for a refund. 

To process your return, place the item and your proof of purchase securely in its original packaging, then send your return to the following address: 

Decobox 3526 Boulevard Industriel, Suite 210 , Montréal, Québec H1H 2Y4

Please note that you are responsible for the shipping costs associated with the return of your items, with the exception of a manufacturing defect or shipping error on our part.

In the case of a refund, you will receive your money back using the same payment method you used to place your order, as the delay respects our return policy. 

Once we have received your return and inspected the condition of your item, we will process your return. Please allow at least 10 day(s) from receipt of your item to process your return. Once processed, we will deduct our shipping costs from the refund amount. Refunds may take 1-2 billing cycles to appear on your credit card statement. 

If you have any questions about our returns policy, please contact us at : 

info@decobox.ca

 

Buy online, pick up at the warehouse

Once your order is ready for pick-up, you have 30 days to collect it from the warehouse. After this time, your order can be cancelled in exchange for a credit note.

 
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